Terms & Conditions


Terms & Conditions
We are a fair company, so here are some rules that protect not just us, but you.
Drafted: 24th February 2016

Booking


Bookings are confirmed under the discretion of Annikas Apron Ltd once a deposit has been received  This then secures your requested date.  Annikas Apron have the right to deny or return a deposit.



Deposits and Payments


A deposit will be required of 30% (of total cost) to secure the service of Annikas Apron Ltd (non-refundable) or 3 x monthly instalments. Full payment is required no later than 30 days prior to the day of the event.


Full payment is required, less deposit. Deposits are non refundable. 


Holding Fees

Any holding fee is subject to date availability. Holding fees are accepted at the discretion of Annikas Apron and may be rejected where applicable. A full deposit is still needed to secure a date and any holding fee can only be held for a maximum of 7 days before either being returned (therefore freeing up the date) or used towards a remaining full deposit to secure a date. 


Numbers


A rough estimate number count is needed for a booking. The final number must be given 30 days before the event, after which the number may be increased but not decreased by more than 20.


Menu


All descriptions of Menu items will be adhered to where possible, subject to availability. In the event that produce is not available a suitable alternative will be substituted without prior consent.


Dietary Requirements and Allergies


Annikas Apron will endeavour to provide suitable adaptions to the Clients menu for any guests with dietary requirements or specific allergies. We cannot however take responsibility for any guests unless advised in advance (when final numbers are confirmed).


Clients Food and Drinks


We do not accept liability for any food supplied to the Client by another caterer (or food products suppliers by the Client themselves) in additional to those arranged by Annikas Apron.


Annikas Apron will happily serve a Clients arrival drinks during their event (to be agreed prior to event) subject to to waitress fees. WE DO NOT CHARGE CORKAGE FEE'S , please ask for further details. Please check with your venue regarding drinks packages and policies before adding this to your menu.


Furniture, Cutlery & Crockery


It is the responsibility of the organisers to ensure that tables and chairs are set out in accordance with your wishes. As every event is different, cutlery & crockery (or any tableware) must be set by the organisers unless a prior agreement has been made. Although we can arrange Hire for certain tableware, this is through an external supplier who will deliver and collect separate to Annikas Apron.


Personal Liability


If any agreement is signed in the name of a corporation, partnership, association, club or society, the persons so signing represents and warrants to Annikas Apron Ltd that he or she has full authority to sign such contract and, in the event that he or she is not so authorised, he or she will be personally liable for the faithful performance of this Agreement.


Liability for damage to equipment, fittings or fixtures is entirely the responsibility of the client as organiser of the event. The said liability includes liability for any consequential losses or charges levied as a result of the said damage by any member of the client’s party. 


Evening Food


Our evening food packages are restricted to a maxiumum of THREE hour service due to food hygeine regulations. We also operate an 10:30pm cut off point for staff safety.


Staff Fees


Bookings with service are for a minimum of 4 hours. Hours worked beyond those which have not been agreed prior to event will be charged a standard rate of £11.00 per hour per staff member and £15.00 per hour per person after 10:30pm.



Government Food Hygiene regulations


Under the Government Food Hygiene regulations all cold food should be consumed within FOUR hours of delivery. Hot food should be consumed within 2 hours, thereafter it is your responsibility when food which is left unsupervised by the consent of the organiser is NOT covered under our Public Liability Insurance.



Annikas Apron Ltd will not be liable if we cannot perform our obligations under the agreement.


Annikas Apron Ltd may terminate the agreement liability of any nature upon return of deposit.


Annikas Apron Ltd will not be liable for consequential damage of any nature for any reason as a result of any act or circumstance beyond reasonable control including but not limited to, strikes, acts of God, fire, flood, accident or act of war.


Tastings


We endeavour to give wedding couples a food tasting were possible which is subject to limited date availability. Tastings will last roughly an hour where elements of a menu will be provided to taste test. Tastings also give people a chance to meet the team and ask any face to face questions or queries regarding a possible menu, service and logistics. Tastings will be held at our chosen location unless under extreme circumstances. Fees are applicable but please note a tasting is not obligatory.


Wedding Insurance Contract


We advise all our couples to get Wedding Insurance  to ensure they are covered for all eventualitites. We're  more than happy to provide your insurance company with a contract between ourselves and you if required or stated by your Wedding insurance company. Please contact us for more details.


Cancellations


When cancelling outside of the 90 day period  and  have paid in full or made part payments, please be aware we do not refund monies paid under 'relationship dissolvent' or 'cold feet'. If your date can be rebooked with another customer, you will not be charged. If the date is unlikely to be rebooked, a cancellation fee of £150.00 will be charged as part of reasonable costs. We will always endeavour to refill any slots that have been cancelled, but this may not always be possible.

As part of other reasonable costs, we may deduct a tasting fee from any tastings undertaken at the cost of £150.00 when cancelling. Other costs may include admin, VAT and other product costs that may have been specially ordered or already ordered in for your event.


If you cancel a booking:


* More than 120 days before the date of the event,  the deposit will be forfeited.


* Within 90 days of the date of the event, a sum amounting to 50 per cent of the current menu price is payable by you;


* Within 60 days of the date of the event, a sum amounting to 95 per cent of the current menu is payable by you.



Postponements


Our standard terms and conditions do not allow dates to be transferred, although we are happy to work with couples, venues and suppliers in the event of an unavoidable postponement. 

Where a postponement is permitted and workable we will try our hardest to be as flexible as possible. We also ask our clients for the same in return. Alternative dates will be provided and in the event of being unable to agree on a date, a timeline will be offered as proof of our current schedule. Were a postponement cannot be agreed, we refer you to our cancellation policy.

 



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